CUSTOMER SERVICE
Order Status or Other Questions?
If you have additional questions about our products or the status of your repair, you can submit the Contact Form or e-mail us at support@fancojapan.com and a member of our Customer Service Team will get back to you promptly.
Should you have Warranty questions or are experiencing issues with your product, please email our Customer Service Team at support@fancojapan.com. To help us to better assist you, please include the following information in your email:
Date of Purchase, Purchase Channel and Receipt
Brief Description of the Problem